Great question! Orders process within 1-3 days and will ship via USPS using the service you select at checkout. Some products are processed and shipped via a third party with current processing times of 2-8 business days. If you ordered a service or digital product, you will receive an email within 24-48 hours from hello @ kristinvanderip.com. Be sure to check your spam folders for shipping + order updates.
Yes! Flexible payment options are available when you select to pay using Shop Pay at checkout.*
*For installment orders that are split into four biweekly payments, there are no additional charges, interest rates, or late fees. For installment orders that are paid for in monthly payments, interest rates from 10 to 30% APR apply. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders](http://affirm.com/lenders). Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses](http://www.affirm.com/licenses).
Frequently Asked Questions
Yes, for some products and to some countries! Please see your options at checkout.
For PHYSICAL PRODUCTS: Your satisfaction is important to me, which is why I take extra care to create and curate all the items you find in my shop. If an item arrives damaged or you accidentally receive the wrong item, please CLICK HERE to send me a note within 5 days of receiving your order so I can help take care of the issue. Otherwise all purchases are non-refundable.
For SERVICES/ WORKSHOPS: If you're purchasing a coaching session or package, please visit my COACHING AGREEMENT page to read the Terms & Conditions regarding refunds. When you purchase a service, you are agreeing to these Terms & Conditions. Journal workshop passes are non-refundable. If for some reason you cannot make the workshop live, your credit can be applied to a future workshop; please fill out the contact form to arrange this.